4 Methods On How To Rebook Flights In Case Of Pandemic

The pandemic caused by Novel Corona Virus 2019 (COVID-19) has caused many travelers to rebook or refund their flights. One of the international airports in the Philippines Clark International Airport, which was previously known Diosdado Macapagal International Airport (DMIA Airport) is one of the Luzon airports that are still accepting international Flights with Filipino passengers. However, all other commercial flights that are for leisure purposes have been canceled already due to the pandemic. If your flight is one of those that has been canceled, we’ve listed down below options on how to rebook your flights:

  1. Contact Your Airline For The Status Of Flights. If you’re traveling internationally via an international airline it is best to contact them as to what options they have. Some airlines have continued their operations for business reasons while some have implemented strict guidelines for the passengers to protect their employees as well.
  2. For Philippine-Based Airlines, Ask Your Airline For Your Options for Rebooking or Refund. The best and most efficient way to rebook your flight is to contact your respective airline. Most airlines that have routine scheduled flights designated to CRK Airport would have options for their passengers.  Local airlines such as Cebu Pacific and Philippine Airlines have provided their passengers the option to rebook or refund their pre-booked flights. Ask your airline important details such as:
    • Available dates for rebooking the flights. Assess if the date you’re planning to rebook to travel is no longer dangerous. Choose flexible dates in case there are any changes brought upon by the pandemic.
    • Airport Coverage of Rebooking. Ask if the rebooking includes your local airport or for international airports only such as Clark Pampanga Airport. Knowing this info will give you sufficient time to prepare in case there is an additional need for you to travel.
    • Financial Coverage Of Rebooking. Some rebooking options only cover the base fare whereas charges such as administration fees are not included and have to be paid again. If this is the case, ensure that you cover this in your budget or allowance.
  3. Be Informed About Your Desired Airport’s Operational Status. If you’re planning to fly in a domestic destination, make sure to check that airport’s status or plans. Rebooking a flight to a destination through the airline’s help will be rendered useless especially if that local destination’s airport is closed due to community quarantine or lockdown. Make sure to have this information prior to rebooking your flight. If your desired date or domestic airport is not included, you can present this case to the person processing your rebooking and you might be able to find an exception.
  4. Check If Your Insurance Covers Flight Changes Due To Pandemic. If you’re a frequent traveler – whether it is for leisure or business purposes.  Chances are you are traveling with travel insurance. IF you are, check the terms and conditions or the contact of your insurance and check if flight changes due to an epidemic or pandemic. This type of coverage is dependent on the type of insurance you’ve purchased – normally the bigger the coverage of travel insurance the more expensive the premium payment is.
    • If the insurance covers flight changes due to pandemic:
      • Contact your agent or browse through your insurance account online on how to process the redemption of your coverage. If possible, avoid visiting an office and just process your redemption virtually or electronically.
    • If the insurance does not cover flight changes due to pandemic:
      • Check items 2 and 3 to check your options available via the airlines’ decision on flight rebooking due to the pandemic.

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