I. Terminal Fee Collection

1. Proceed to your designated airline check-in counter and secure your boarding pass.
2. Proceed to the terminal fee counter and present your boarding pass.
   • If marked “PAID”, proceed to the security check area.
   • If marked “EXEMPT”, present valid exemption documents.
   • If boarding pass has no stamp, pay terminal fee.
3. Passengers claiming refund of terminal fee can refer to the three (3) step guide.

II. Terminal Fee Refund in 3 Steps

1. Proceed to the terminal fee refund counter and present your boarding pass. 
2. Provide any of the following documents clearly showing payment of terminal fee (LI International):
   • Airline Ticket
   • Official Receipt or Invoice 
3. Provide copy of exemption documents, whichever applies. (Check list of exemption requirements)

III. List of Exemption Requirements

• Overseas Filipino Workers (OFWs)
  a. Overseas Employment Certificate (OEC)
  b. Valid Work Visa or Work Permit
  c. Current Employment Certificate
  d. Valid Company ID
• Athletes
  a. Letter of Endorsement issued by the Philippine Sports Commission
• Government Officials and Employees on Official Business
  a. Foreign Travel Order (FTO)
• Pilgrims
  a. Hajj VISA

*If refund is through a representative or a corporation, submit the following additional documents:

• Original signed letter of authorization by the passenger
• Copy of valid government ID of representative
• SPA, Board Resolution or Secretary’s Certificate or any proper document signed by the corporation’s authorized signatories