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Implementation of Passenger Service Charge Integration 

Effective January 1, 2021, domestic and international Passenger Service Charge (Terminal Fee) will be integrated in the airline ticket. 

I. Terminal Fee Collection

  1. Proceed to your designated airline check-in counter and secure your boarding pass.
  2. Proceed to the terminal fee counter and present your boarding pass.
    • If marked “PAID”, proceed to the security check area.
    • If marked “EXEMPT”, present valid exemption documents.
    • If boarding pass has no stamp, pay terminal fee.
  3. Passengers claiming refund of terminal fee can refer to the three (3) step guide.

II. Terminal Fee Refund in 3 Steps

  1. Proceed to the terminal fee refund counter and present your boarding pass. 
  2. Provide any of the following documents clearly showing payment of terminal fee (LI International):
    • Airline Ticket
    • Official Receipt or Invoice 
  3. Provide copy of exemption documents, whichever applies. (Check list of exemption requirements)

III. List of Exemption Requirements

  • Overseas Filipino Workers (OFWs)
    a. Overseas Employment Certificate (OEC)
    b. Valid Work Visa or Work Permit
    c. Current Employment Certificate
    d. Valid Company ID
  • Athletes
    a. Letter of Endorsement issued by the Philippine Sports Commission
  • Government Officials and Employees on Official Business
    a. Foreign Travel Order (FTO)
  • Pilgrims
    a. Hajj VISA

*If refund is through a representative or a corporation, submit the following additional documents:

• Original signed letter of authorization by the passenger
• Copy of valid government ID of representative
• SPA, Board Resolution or Secretary’s Certificate or any proper document signed by the corporation’s authorized signatories

Passengers with airline tickets issued before January 1, 2021 will still pay the terminal fee at designated counters.