Airport Guide
Stay up-to-date on flight schedules and
other important information.
Airport Guide
Stay up-to-date on flight schedules and other important information.

Bureau of Quarantine Arrival Procedures
2. Symptoms declaration
3. Check this link for the updated arrival guidelines to the Philippines: https://
Immigration Procedures
IMMIGRATION LAW
For more information regarding the Philippine Immigration Law, please visit http://immigration.gov.ph/faqs/travel-req
ARRIVAL CARD
Welcome to the Philippines! Upon your arrival, your flight crew may distribute your arrival card and ask you to fill out the form. You may also retrieve your arrival card inside the terminal.
VISA Requirements
COPY: Find out about visa requirements, and applying for a visa upon arrival through http://www.immigration.gov.ph/index.php/visa-requirements/special-visa/applications-for-visa-upon-arrival
Bureau of Quarantine Arrival Procedures
2. Symptoms declaration
3. Check this link for the updated arrival guidelines to the Philippines: https://
Immigration Procedures
IMMIGRATION LAW
For more information regarding the Philippine Immigration Law, please visit http://immigration.gov.ph/faqs/travel-req
ARRIVAL CARD
Welcome to the Philippines! Upon your arrival, your flight crew may distribute your arrival card and ask you to fill out the form. You may also retrieve your arrival card inside the terminal.
VISA Requirements
COPY: Find out about visa requirements, and applying for a visa upon arrival through http://www.immigration.gov.ph/index.php/visa-requirements/special-visa/applications-for-visa-upon-arrival

Dutiable & Prohibited Items
As of July 23, the Office for Transportation Security issued an updated list of prohibited items or items which cannot be brought or carried in the airport and aircraft, or which are subject to special requirements or instructions from the airlines. Some of the items are also subject to airline requirements and documentation, as well as conditionally allowed based on the country of destination or transit points.
For more information, please refer to this link.
Dutiable & Prohibited Items
As of July 23, the Office for Transportation Security issued an updated list of prohibited items or items which cannot be brought or carried in the airport and aircraft, or which are subject to special requirements or instructions from the airlines. Some of the items are also subject to airline requirements and documentation, as well as conditionally allowed based on the country of destination or transit points.
For more information, please refer to this link.

Immigration & Customs
IMMIGRATION LAW
For more information regarding the Philippine Immigration Law, please visit http://immigration.gov.ph/faqs/travel-req
DEPARTURE CARD
We hope you enjoyed your stay! Once you’ve checked in, please head to the departure area of the terminal to pick up and fill out the form, then make your way to the Immigration Gates.
TRAVEL TAX
To learn more about Travel Tax and to download the Full Tax Primer, visit tieza.gov.ph/travel-tax/full-travel-tax/
Immigration & Customs
IMMIGRATION LAW
For more information regarding the Philippine Immigration Law, please visit http://immigration.gov.ph/faqs/travel-req
DEPARTURE CARD
We hope you enjoyed your stay! Once you’ve checked in, please head to the departure area of the terminal to pick up and fill out the form, then make your way to the Immigration Gates.
TRAVEL TAX
To learn more about Travel Tax and to download the Full Tax Primer, visit tieza.gov.ph/travel-tax/full-travel-tax/

Check-in
Check-in procedures and requirements may vary per airline. For a more hassle-free experience, please check with your airline representative or ground handling agent for more details. Or you may check our Airlines page for further information.
Check-in Procedures
- Initial Security Check
- Check In Counter | Travel Tax
- Terminal Fee
- Immigration
- Final Security Check
- Boarding Gate
Terminal Fee
Effective 01 April 2022, the Passenger Service Charge (PSC), or Terminal Fee shall be fully integrated into your airline ticket.
Should you need to make a refund, please check this link for more details: https://clarkinternationalairport.com/passenger-service-charge-integration/
Security Screening
- Prepare your passport and boarding pass for inspection at the gate.
- Remove any liquids, aerosols and gels from your bag(s) and place them separately in a tray. Liquids, aerosols or gels in containers larger than 100ml are not allowed.
- Place all electronics (e.g., laptops, mobile phones, tablets) and metallic items (e.g., keys, coins) in a separate tray.
- Remove all outerwear (e.g., jacket, sweater, coat), hat and any high-cut footwear.
- Place your hand-carried luggage onto the conveyor belt.
- Proceed through the walkthrough metal detector or body scanner. Please note that you may be subject to an enhanced security screening process, if necessary.
Baggage Restrictions
CARRY-ON
As a general guide, carry-on baggage should have a maximum length of 22 in (56 cm), width of 18 in (45 cm), and depth of 10 in (25 cm). To avoid additional charges, please check with your airline before you travel so that you are fully aware of the carry-on baggage allowance included with your airfare.
SHARP OBJECTS
All knives, sharp objects or cutting implements of any kind and of any length, whether of metal or other material, and some sporting goods must be packed in checked baggage and cannot be carried in the cabin baggage, in your pockets or on yourself.
For further information, visit https://www.iata.org/whatwedo/ops-infra/baggage/Pages/check-bag.aspx
Check-in
Check-in procedures and requirements may vary per airline. For a more hassle-free experience, please check with your airline representative or ground handling agent for more details. Or you may check our Airlines page for further information.
Check-in Procedures
- Initial Security Check
- Check In Counter | Travel Tax
- Terminal Fee
- Immigration
- Final Security Check
- Boarding Gate
Terminal Fee
Effective 01 April 2022, the Passenger Service Charge (PSC), or Terminal Fee shall be fully integrated into your airline ticket.
Should you need to make a refund, please check this link for more details: https://clarkinternationalairport.com/passenger-service-charge-integration/
Security Screening
- Prepare your passport and boarding pass for inspection at the gate.
- Remove any liquids, aerosols and gels from your bag(s) and place them separately in a tray. Liquids, aerosols or gels in containers larger than 100ml are not allowed.
- Place all electronics (e.g., laptops, mobile phones, tablets) and metallic items (e.g., keys, coins) in a separate tray.
- Remove all outerwear (e.g., jacket, sweater, coat), hat and any high-cut footwear.
- Place your hand-carried luggage onto the conveyor belt.
- Proceed through the walkthrough metal detector or body scanner. Please note that you may be subject to an enhanced security screening process, if necessary.
Baggage Restrictions
CARRY-ON
As a general guide, carry-on baggage should have a maximum length of 22 in (56 cm), width of 18 in (45 cm), and depth of 10 in (25 cm). To avoid additional charges, please check with your airline before you travel so that you are fully aware of the carry-on baggage allowance included with your airfare.
SHARP OBJECTS
All knives, sharp objects or cutting implements of any kind and of any length, whether of metal or other material, and some sporting goods must be packed in checked baggage and cannot be carried in the cabin baggage, in your pockets or on yourself.
For further information, visit https://www.iata.org/whatwedo/ops-infra/baggage/Pages/check-bag.aspx

Passenger Services
Departure Hall
• Philippines Overseas Employment Administration (POEA)
• Tourism Infrastructure and Enterprise Zone Authority (TIEZA)
• Overseas Workers Welfare Administration (OWWA)
• Civil Aeronautics Board (CAB)
• Bureau of Quarantine (BOQ)
• Inter-agencies against trafficking – NBI , DOJ, DSWD
• Foreign Exchange
• Local Sim card stall – Globe, Smart
• ATM – BPI, Robinsons bank
• Charging Stations
• ProtectaBag baggage wrapping and business center
• Porterage
ALLWAYS by Plaza Premium Group
• Transfer service
• Luggage wrapping
• Hotel reservation
• Flower bouquet arrangement
• Printing
• Photocopying
• Bag wrapping
Arrival Hall
• Tourist Assistance Desk
• Overseas Workers Welfare Administration (OWWA)
• BOC Foreign currency information counter
• Bureau of Plant Industry
• Bureau of Animal Industry
• Bureau of Fisheries and Aquatic Resources
• Foreign Exchange – Lulumoney
• ATM – Robinsons, Eastwest, RCBC
• Local sim card counter – Globe
• Hotel Counters
Hilton Clark Sun Valley Resort
D’ Heights Resort and Casino Clark
Quest Plus Conference Center Clark
Mimosa Plus Golf Course
Marriott Clark
Hann Casino Resort
Swissotel Clark
Passenger Services
Departure Hall
• Philippines Overseas Employment Administration (POEA)
• Tourism Infrastructure and Enterprise Zone Authority (TIEZA)
• Overseas Workers Welfare Administration (OWWA)
• Civil Aeronautics Board (CAB)
• Bureau of Quarantine (BOQ)
• Inter-agencies against trafficking – NBI , DOJ, DSWD
• Foreign Exchange
• Local Sim card stall – Globe, Smart
• ATM – BPI, Robinsons bank
• Charging Stations
• ProtectaBag baggage wrapping and business center
• Porterage
ALLWAYS by Plaza Premium Group
• Transfer service
• Luggage wrapping
• Hotel reservation
• Flower bouquet arrangement
• Printing
• Photocopying
• Bag wrapping
Arrival Hall
• Tourist Assistance Desk
• Overseas Workers Welfare Administration (OWWA)
• BOC Foreign currency information counter
• Bureau of Plant Industry
• Bureau of Animal Industry
• Bureau of Fisheries and Aquatic Resources
• Foreign Exchange – Lulumoney
• ATM – Robinsons, Eastwest, RCBC
• Local sim card counter – Globe
• Hotel Counters
Hilton Clark Sun Valley Resort
D’ Heights Resort and Casino Clark
Quest Plus Conference Center Clark
Mimosa Plus Golf Course
Marriott Clark
Hann Casino Resort
Swissotel Clark

Lounges
OFW Lounge
The first and only airport OFW lounge in the Philippines. This can be used for free by Overseas Filipino Workers.
Plaza Premium Lounge
International Departures, Level 3
Plaza Premium Lounge offers a full range of lounge services for airport travellers, including comfortable seating area, fine selection of local and international food and beverages, complimentary Wi-Fi, work and charging stations, as well as nursing room.
For those who need a quick freshening up, fully equipped shower rooms are also
available.
Click here for more info and booking.
https://www.plazapremiumlounge.com/en-uk/find/asia/philippines/clark/clark-international-airport/departures-terminal-two
Lounges
OFW Lounge
The first and only airport OFW lounge in the Philippines. This can be used for free by Overseas Filipino Workers.
Plaza Premium Lounge
International Departures, Level 3
Plaza Premium Lounge offers a full range of lounge services for airport travellers, including comfortable seating area, fine selection of local and international food and beverages, complimentary Wi-Fi, work and charging stations, as well as nursing room.
For those who need a quick freshening up, fully equipped shower rooms are also
available.
Click here for more info and booking.
https://www.plazapremiumlounge.com/en-uk/find/asia/philippines/clark/clark-international-airport/departures-terminal-two

Special Assistance
ALLWAYS – Meet & Greet Service by Plaza Premium Group
Allways provides arrival, transit and/or departure assistance, from baggage handling,
lounge stays, immigration-designated channel, limousine transfer and hotel reservation
at Clark International Airport.
Click here for more info and booking.
https://www.allwaysvip.com/
Special Assistance
ALLWAYS – Meet & Greet Service by Plaza Premium Group
Allways provides arrival, transit and/or departure assistance, from baggage handling,
lounge stays, immigration-designated channel, limousine transfer and hotel reservation
at Clark International Airport.
Click here for more info and booking.
https://www.allwaysvip.com/

PWD, Medical, With Children, Senior Citizen/Elderly, Pregnant
For those traveling under these categories, please be informed that you may make use of the various priority services inside the terminal for a more pleasant travel experience:
- Priority Seating at the waiting areas
- Priority Lane at the Entrance
- Priority Lane in Immigration and Customs
PWD, Medical, With Children, Senior Citizen/Elderly, Pregnant
For those traveling under these categories, please be informed that you may make use of the various priority services inside the terminal for a more pleasant travel experience:
- Priority Seating at the waiting areas
- Priority Lane at the Entrance
- Priority Lane in Immigration and Customs
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