Check-in
Check-in procedures and requirements may vary per airline. For a more hassle-free experience, please check with your airline representative or ground handling agent for more details. Or you may check our Airlines page for further information.
Check-in Procedures
- Initial Security Check
- Check In Counter | Travel Tax
- Terminal Fee
- Immigration
- Final Security Check
- Boarding Gate
Terminal Fee
Effective 01 April 2022, the Passenger Service Charge (PSC), or Terminal Fee shall be fully integrated into your airline ticket.
Should you need to make a refund, please check this link for more details: https://clarkinternationalairport.com/passenger-service-charge-integration/
Security Screening
- Prepare your passport and boarding pass for inspection at the gate.
- Remove any liquids, aerosols and gels from your bag(s) and place them separately in a tray. Liquids, aerosols or gels in containers larger than 100ml are not allowed.
- Place all electronics (e.g., laptops, mobile phones, tablets) and metallic items (e.g., keys, coins) in a separate tray.
- Remove all outerwear (e.g., jacket, sweater, coat), hat and any high-cut footwear.
- Place your hand-carried luggage onto the conveyor belt.
- Proceed through the walkthrough metal detector or body scanner. Please note that you may be subject to an enhanced security screening process, if necessary.
Baggage Restrictions
CARRY-ON
As a general guide, carry-on baggage should have a maximum length of 22 in (56 cm), width of 18 in (45 cm), and depth of 10 in (25 cm). To avoid additional charges, please check with your airline before you travel so that you are fully aware of the carry-on baggage allowance included with your airfare.
SHARP OBJECTS
All knives, sharp objects or cutting implements of any kind and of any length, whether of metal or other material, and some sporting goods must be packed in checked baggage and cannot be carried in the cabin baggage, in your pockets or on yourself.
For further information, visit https://www.iata.org/whatwedo/ops-infra/baggage/Pages/check-bag.aspx
REGISTER ONLINE
All travelers are required to register their arrival information and health declaration through the eTravel portal. To register, you may follow these steps:
- Go to etravel.gov.ph
- Fill up your Personal Profile
- Enter your Travel Details
- Fill up your Health Declaration
- Download your QR code
- Thermal scanning/health check
- Symptoms declaration (if applicable)
- To know more about quarantine procedures, click this link: https://etravel.gov.ph/frequently-asked-questions
Mask-wearing and the presentation of proof of full COVID-19 vaccination are no longer mandatory in tourist spots. For your own safety, it is still encouraged to wear a mask in crowded places.
Procedures
IMMIGRATION LAW
Pursuant to Proclamation No. 297 by the President of the Philippines lifting the state of public health emergency throughout the Philippines due to COVID-19 effective 21 July 2023, international travelers are allowed to enter the Philippines.
REQUIREMENTS FOR INBOUND FOREIGN TOURISTS/TEMPORARY VISITORS:
- Passports valid for at least six (6) months at the time of entry, subject to existing state reciprocity rules and/or agreements;
- Valid visa, if applicable (for those who are not entitled to a visa-free entry in the Philippines, as well as those with immigrant or non-immigrant status); and/or
- Valid onward/return ticket to port of origin or next port destination corresponding to their allowable period of stay, except (a) foreign spouses and/or children of Filipino citizens, who are traveling with them, (b) former Filipino citizens with Balikbayan privileges under Republic Act No. 9174, including their spouse and/or children, who are traveling with them.
REQUIREMENT FOR FOREIGN IMMIGRANTS/NON-IMMIGRANTS EXCEPT TOURISTS: • For ACR I-Card holders, except 9A: valid visa implementation, ACR I-Card or ACR I- Card Waiver, Return Permit (RP), and/or Special Return Certificate (SRC) shall be presented during arrival/departure inspection.
For more details, please refer to: https://immigration.gov.ph/#advisory
CUSTOMS GUIDELINES
For more information regarding the Bureau of Customs’ guidelines for arriving passengers, please visit https://customs.gov.ph/guidelines-for-airport-passengers/
Customs
For more information regarding the Bureau of Customs’ guidelines on dutiable and prohibited items, please visit https://customs.gov.ph/guidelines-for-airport-passengers/
Probihited Items
IMMIGRATION LAW
For more information regarding the Philippine Immigration Law, please visit http://immigration.gov.ph
ETRAVEL
All travelers are required to register their arrival information and health declaration through the eTravel portal. To register, you may follow these steps:
- Go to etravel.gov.ph
- Fill up your Personal Profile
- Enter your Travel Details
- Fill up your Health Declaration
- Download your QR code
TRAVEL TAX
To learn more about Travel Tax and to download the Full Tax Primer, visit https://tieza.gov.ph/full-travel-tax/
PROHIBITED ITEMS
The Office for Transportation Security issued an updated list of prohibited items or items which cannot be brought or carried in the airport and aircraft, or which are subject to special requirements or instructions from the airlines. Some of the items are also subject to airline requirements and documentation, as well as conditionally allowed based on the country of destination or transit points. For more information, please refer to this link.
& Custom
- Initial Security Check
- Check In Counter | Travel Tax
- Final Security Check
- Immigration
- Boarding Gate
- Prepare your passport and boarding pass for inspection at the gate.
- Remove any liquids, aerosols and gels from your bag(s) and place them separately in a tray. Liquids, aerosols or gels in containers larger than 100ml are not allowed.
- Place all electronics (e.g., laptops, mobile phones, tablets) and metallic items (e.g., keys, coins) in a separate tray.
- Remove footwear and all outerwear (e.g., jacket, sweater, coat), and hat/s.
- Place your hand-carried luggage onto the conveyor belt.
- Proceed through the walkthrough metal detector or body scanner. Please note that you may be subject to an enhanced security screening process, if necessary.
Baggage Restrictions
CARRY-ON
As a general guide, carry-on baggage should have a maximum length of 22 in (56 cm), width of 18 in (45 cm), and depth of 10 in (25 cm). These dimensions include wheels, handles, side pockets, etc. To avoid additional charges, please check with your airline before you travel so that you are fully aware of the carry-on baggage allowance included with your airfare.
SHARP OBJECTS
All knives, sharp objects or cutting implements of any kind and of any length, whether of metal or other material, and some sporting goods must be packed in checked baggage and cannot be carried in the cabin baggage, in your pockets or on yourself.
For further information, visit https://www.iata.org/whatwedo/ops-infra/baggage/Pages/check-bag.aspx and this link.
Restrictions
Departure Hall
- Philippines Overseas Employment Administration (POEA)
- Tourism Infrastructure and Enterprise Zone Authority (TIEZA)
- Overseas Workers Welfare Administration (OWWA)
- Civil Aeronautics Board (CAB)
- Bureau of Quarantine (BOQ)
- Inter-agencies against trafficking – NBI , DOJ, DSWD
- Foreign Exchange
- Local Sim card stall – Globe, Smart
- ATM – BPI, Robinsons bank
- Charging Stations
- ProtectaBag baggage wrapping and business center
- Porterage – Rate: Php 60.00
ALLWAYS by Plaza Premium Group
- Transfer service
- Luggage wrapping
- Hotel reservation
- Flower bouquet arrangement
- Printing
- Photocopying
- Bag wrapping
Arrival Hall
- Tourist Assistance Desk
- Overseas Workers Welfare Administration (OWWA)
- BOC Foreign currency information counter
- Bureau of Plant Industry
- Bureau of Animal Industry
- Bureau of Fisheries and Aquatic Resources
- Foreign Exchange – Lulumoney
- ATM – Robinsons, Eastwest, RCBC
- Local sim card counter – Globe
- Hotel Counters
- Hilton Clark Sun Valley Resort
- D’ Heights Resort and Casino – Clark
- Quest Plus Conference Center Clark
- Mimosa Plus Golf Course
- Marriott Clark
- Hann Casino Resort
- Swissotel Clark
OFW Lounge
The first and only airport OFW lounge in the Philippines. This can be used for free by Overseas Filipino Workers.
Plaza Premium Lounge
International Departures, Level 3 Plaza Premium Lounge offers a full range of lounge services for airport travelers, including a comfortable seating area, fine selection of local and international food and beverages, complimentary Wi-Fi, work and charging stations, as well as a nursing room.
For those who need a quick freshening up, fully equipped shower rooms are also available.
Click here for more info and booking. https://www.plazapremiumlounge.com/en-uk/find/asia/philippines/clark/clark-international-airport/departures-terminal-two
Assistance
ALLWAYS – Meet & Greet Service by Plaza Premium Group
Allways provides arrival, transit and/or departure assistance, from baggage handling, lounge stays, immigration-designated channel, limousine transfer and hotel reservation at Clark International Airport.
Click here for more info and booking. https://www.allwaysvip.com/
For those traveling under these categories, please be informed that you may make use of the various priority services inside the terminal for a more pleasant travel experience:
- Priority Seating at the waiting areas
- Priority Lane at the Entrance
- Priority Lane in Immigration and Customs
Children, Senior Citizen/
Elderly, Pregnant
Get In Touch
Help
FAQs
What is the process for eTravel? | Departing Filipino passengers, must register in the e-Travel System (etravel.gov.ph) within seventy-two (72) hours but not less than three (3) hours from the scheduled time of departure from the Philippines. All arriving passengers, all travelers are required to present their arrival information and health declaration through the eTravel portal. To register, you may follow these steps: i. Go to etravel.gov.ph ii. Fill up your Personal Profile iii. Enter your Travel Details iv. Fill up your Health Declaration v. Download your QR code | ||||||||||||
What are the requirements upon entering the airport? | To enter the airport, passengers must present their confirmed flight ticket at the departure entrance. We also advise passengers to check their airline and the receiving local government unit (LGU) for other travel requirements. | ||||||||||||
Do I have to pay travel tax and terminal fees? | Starting April 01, 2022, terminal fees are already included in your airline ticket. However, OFWs are exempted from this charge and may request a refund at the international departure gates at CRK. In addition, OFWs are also exempted from paying Travel tax. You may also check your ticket if the Travel tax and Terminal fee have already been paid upon booking. | ||||||||||||
What are the travel tax rates? |
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Get In Touch
FAQs
What is the process for eTravel? | Departing Filipino passengers, must register in the e-Travel System (etravel.gov.ph) within seventy-two (72) hours but not less than three (3) hours from the scheduled time of departure from the Philippines. All arriving passengers, all travelers are required to present their arrival information and health declaration through the eTravel portal. To register, you may follow these steps: i. Go to etravel.gov.ph ii. Fill up your Personal Profile iii. Enter your Travel Details iv. Fill up your Health Declaration v. Download your QR code | ||||||||||||
What are the requirements upon entering the airport? | To enter the airport, passengers must present their confirmed flight ticket at the departure entrance. We also advise passengers to check their airline and the receiving local government unit (LGU) for other travel requirements. | ||||||||||||
Do I have to pay travel tax and terminal fees? | Starting April 01, 2022, terminal fees are already included in your airline ticket. However, OFWs are exempted from this charge and may request a refund at the international departure gates at CRK. In addition, OFWs are also exempted from paying Travel tax. You may also check your ticket if the Travel tax and Terminal fee have already been paid upon booking. | ||||||||||||
What are the travel tax rates? |
|
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Get In Touch
FAQs
What is the process for eTravel? | Departing Filipino passengers, must register in the e-Travel System (etravel.gov.ph) within seventy-two (72) hours but not less than three (3) hours from the scheduled time of departure from the Philippines. All arriving passengers, all travelers are required to present their arrival information and health declaration through the eTravel portal. To register, you may follow these steps: i. Go to etravel.gov.ph ii. Fill up your Personal Profile iii. Enter your Travel Details iv. Fill up your Health Declaration v. Download your QR code | ||||||||||||
What are the requirements upon entering the airport? | To enter the airport, passengers must present their confirmed flight ticket at the departure entrance. We also advise passengers to check their airline and the receiving local government unit (LGU) for other travel requirements. | ||||||||||||
Do I have to pay travel tax and terminal fees? | Starting April 01, 2022, terminal fees are already included in your airline ticket. However, OFWs are exempted from this charge and may request a refund at the international departure gates at CRK. In addition, OFWs are also exempted from paying Travel tax. You may also check your ticket if the Travel tax and Terminal fee have already been paid upon booking. | ||||||||||||
What are the travel tax rates? |
|
Operated by LIPAD Corp.
Powered by Decode Technologies